Introduction
PrepSharp ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.
Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and other contact details you provide when registering or contacting us.
- Educational Information: Academic records, test scores, and performance data related to your use of our platform.
- Usage Data: Information about how you use our website, including pages visited, time spent, and features used.
- Device Information: IP address, browser type, operating system, and other technical details about your device.
- Payment Information: When you subscribe to our services, we collect payment details through our secure payment processors.
How We Use Your Information
We use the information we collect for various purposes, including:
- Providing and maintaining our services
- Personalizing your learning experience
- Analyzing your performance and providing feedback
- Communicating with you about your account and updates
- Improving our platform and developing new features
- Processing payments and managing subscriptions
- Complying with legal obligations
Data Security
We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Data Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who help us operate our platform and provide services.
- Educational Partners: With your consent, we may share your performance data with educational institutions or tutors.
- Legal Requirements: When required by law or to protect our rights and safety.
We do not sell your personal information to third parties.
Your Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Accessing and reviewing your personal information
- Correcting inaccurate information
- Deleting your personal information
- Restricting or objecting to processing
- Data portability
To exercise these rights, please contact us at privacy@prepsharp.in.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookies through your browser settings, but disabling them may affect the functionality of our services.
Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Last Updated: June 15, 2025